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Check each group. Choose the next step.

Separate posted, pending, failed and uncertain outcomes before retrying.

A run across several groups can produce different outcomes. Activity records execution history. A post awaiting moderation and a delivery with an uncertain result need different next steps.

From preparation to results

  1. Open the correct run

    Go to Activity in the extension and find the run by time or content. Check its posting identity and group. Do not use an earlier run’s success as evidence that a new post was sent.

  2. Distinguish the outcomes

    Posted means an execution result has been recorded. Awaiting approval means the group still needs an admin’s decision. Read the reason for a failure; a job whose execution time has not arrived may still be waiting.

  3. Inspect the original when needed

    Use the post link when one is available, or open the group using the same identity. For an uncertain result, check whether the post exists or is awaiting approval before taking another action.

  4. Retry after confirming the situation

    If the post was not sent and the cause has been resolved, use the appropriate retry option. A delivery that may have been sent without a receipt needs reconciliation in TrolyPage; do not replace it by creating another post.

Before you begin

  • Retrying does not bypass permissions, pacing or Facebook warnings.
  • Stopping a run does not delete its submitted posts. Check changes to Facebook content at the original destination.

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