Schedule and publish posts across channels
A product post prepared tonight can appear on connected channels at the scheduled time tomorrow. Failed posts show a clear status so they do not get lost.
Stop reopening every platform to post the same content again.
Highlights
- Scheduled posts
- Multiple connected channels
- Published and failed status
Manage comments on every post
A customer asks for the price under a post. TrolyPage brings comments from supported channels into one management view, showing which questions still need a reply and which have been handled.
Spot unanswered comments even under a busy post.
Highlights
- Comments from posts in one place
- Reply in the management screen
- Mark comments handled
Manage Messenger and Zalo OA messages in one inbox
Messages from Messenger and Zalo OA appear in one inbox. Staff can see who is waiting, who owns the conversation and what the customer asked before.
Switch between fewer apps and miss fewer messages.
Highlights
- Messages from several channels
- Clear teammate ownership
- Customer conversation history
Answer routine messages with an AI chatbot
When a customer asks 'Do you ship nationwide?' or 'Is this color in stock?', the AI chatbot can answer from your store's information and pass uncertain questions to a teammate.
Customers need not wait for a teammate to type the same familiar answer again.
Highlights
- Replies based on your information
- Hours and rules you choose
- Human handoff when needed
Add LiveChat to your website
A visitor viewing a product can open LiveChat right on your website. The message reaches TrolyPage for a teammate or enabled AI to answer without sending the visitor away.
Visitors can contact you without leaving your website.
Highlights
- Branded chat widget
- Messages on your website
- Teammate or AI replies
Create an order in the conversation
When a customer messages 'I'll take two', product and customer details can sit beside the conversation so the order is created in TrolyPage without copying the chat into a spreadsheet.
Create orders faster and reduce copy-and-paste mistakes.
Highlights
- Orders during a conversation
- Customer details beside the order
- Order status tracking
Check rates, create shipments and track delivery
A confirmed order can show rates from a connected carrier, become a shipment and display its delivery status inside TrolyPage.
Avoid copying order details into another shipping tool.
Highlights
- Shipping rates
- Shipments from orders
- Delivery status tracking
Message customers when they are free
After a purchase, Follow-up can remind a teammate or send a care message at the scheduled time, within each channel's messaging rules.
Remember past customers without tracking every date by hand.
Highlights
- Scheduled check-ins
- Teammate reminders or configured messages
- Results and pause controls
See reports for messages, orders and posts
At the end of the day, reports show waiting chats, order activity and posts that need attention, according to each account's permissions.
Spot waiting chats, orders and posts that need a closer look.
Highlights
- Conversation figures
- Order figures
- Post and team results
Channels and delivery carriers
See where you can publish, receive messages and connect delivery carriers with TrolyPage.
Scheduled posting
Write, adapt and schedule posts for connected accounts.
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Facebook
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Instagram
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TikTok
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YouTube
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LinkedIn
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X
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Threads
Message inbox
See, assign and reply to messages in one inbox.
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Messenger
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Instagram Direct
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Zalo OA
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Telegram
Website LiveChat
Let visitors message you on your website.
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Your website
Delivery across Vietnam
Compare rates, create shipments and track orders with delivery carriers in Vietnam.
Express, on-demand delivery is not yet officially supported. Available carriers depend on the route and parcel.
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GHN
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GHTK
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Viettel Post
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Vietnam Post
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J&T Express
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BEST Express
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Ninja Van
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SPX Express
- And more carriers
Feature and carrier availability depends on your plan, account permissions, connected channels, delivery route and each platform's rules.
Frequently asked questions
Do I have to turn on every feature?
No. If you need posting, start there. If you need to answer customers, start with the inbox or chatbot. You do not have to turn on everything at once.
Will AI send every reply and do everything automatically?
No. You choose what AI may answer, when a teammate takes over and which actions need a person's approval.
Do all platforms have the same capabilities?
No. Each feature has a different channel scope. Comment management is available for YouTube now; more channels will be added.
Try TrolyPage
Start a trial to see the features available for the channels you use.
Comment management
View, reply to and mark comments handled on supported channels.
YouTube available now · More channels to come