Backups help move your own browser configuration and reviewed records. They are not a way to transfer device credentials or replay workspace-approved deliveries.
Choose the backup that matches the job
Export settings includes filters, timing, reply templates and saved posts. Export full backup also includes browser schedules, Lead inbox and discovery presets. Workspace delivery records and device tokens are excluded.
Restore, inspect, then resume
Restore full backup validates the file before writing, stops active patrols and leaves browser jobs paused. Existing workspace delivery records remain authoritative. Check account handles, dates and content before resuming the queue.
Share the problem without sharing the session
Export diagnostics reports the extension version, queue-state counts, browser status and storage size. It excludes access/refresh tokens and private post bodies. Keep conversation exports separate because those contain the captured text and your notes.
