Describe the problem you solve and what does not fit.

Fill in the local profile

The profile in extension settings is used by local rules and included in local backups.

1. Describe the offer briefly

   Describe the task you help with, such as managing support conversations. Avoid unsupported revenue promises or superiority claims.

2. Specify the audience

   Name the type of team or shop the offer fits. An overly broad audience makes relevance harder to judge.

3. Add keywords and exclusions

   Use the way buyers name the problem. Add out-of-scope topics to exclusions and save.

The cloud profile is managed separately

For AI mode, an owner or administrator edits the profile in TrolyPage. The extension reads the workspace-managed version; changing a local profile does not silently change the team’s AI context.

• Check the workspace before editing its cloud profile.
• After saving changes, check the connection to retrieve the current version.
• An old score is not treated as a new-profile assessment merely because the source URL is unchanged.