Use the language of the need
Instead of using only your brand name, try phrases describing the task and its difficulties. Add exclusions when unrelated topics repeatedly appear.
- Illustrative terms: support inbox, manual replies, customer support.
- Exclude topics you do not serve without hiding every inconvenient result.
- Read a few non-matching posts to understand what the rules miss.
Understand the limits before raising the threshold
Rules do not fully understand sarcasm, negation, or the author’s circumstances. A local score is neither a buying probability nor an AI assessment; open the original thread.
- Workspace pairing is not required for local mode.
- Local analysis does not consume AI tokens.
- Switch to AI when you need semantic evaluation and have granted permission.
